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CATS takes its support very seriously. Our average response time to queries and support requests is within hours, not days. Having the experience as scientists, CATS knows intimitely how important the contact to the customer is.

Especially when new  devices are being developed, communication between CATS and the researcher is vital, as feedback from any tests need to flow back into device improvement.

A very rare aspect CATS is proud of is the fact that we are happy to provide advice and help even for non-CATS products.


Quick response time

Knowledgeable feedback

Advice for non-CATS products